Fortitude Valley Bookkeeper Delivers Top-Notch Service Once Again

Real local Fortitude Valley case study

This is a true case study of events that occurred in Feb 2020 with a local NDIS provider in Fortitude Valley. The provider had a long history of offering disability support with a large team of over 70 therapists and support workers. The Managing Director found herself in a huge predicament when her in-house bookkeeper left on short notice causing the books to fall behind. The accounts payable had been neglected and needed to be brought up to date, and they needed someone with Xero software experience who could take the reins on their payroll and accounts payable.

The Director turned to Darcy Bookkeeping Brisbane, which was no surprise as they were the most experienced and affordable Xero bookkeeper service in the area, who also happened to be Platinum Xero Partners. Our bookkeeping services team has dealt with many situations in the past and is quite familiar with how NDIS providers operate. It was agreed upon that we would commence on-site for two days per week, and had also suggested some good systems to put in place to get everything up to date as quickly as possible.

Payroll needed to be processed for over 70 staff, and lots needed to be done, so our bookkeeper wasted no time. They ensured that all the staff details were entered into STP correctly, adding any missing data and even fixing errors along the way, making sure everything was STP compliant. Payroll was processed successfully and on time that week. The following week was focused on getting all the accounts payable up to date. The Director was so relieved as she didn’t think they would get everything done, but Darcy Bookkeeping assured her that everything was up to date by the end of the second week.

Our Fortitude Valley bookkeeper services continue to help them with their accounts payable and payroll today. Ensuring everything is up to date so that the profit and loss statement accurately reflects the business’ success. Filing all the pay runs to ATO and ensuring superannuation, wages and payslips are processed on time. They had agreed on set weekly hours, allowing the client to incorporate the fee into their budget. A bookkeeper managing their day-to-day accounts gives them peace of mind so that they can focus all their valuable time and energy on their clients.

This case study is one of the many success stories of Darcy Bookkeeping helping their client get their books up to date quickly and effectively. So why not find out how Darcy can help you with your accounts? Call and speak to one of their senior bookkeepers on 1300 025 769.